Client Relationship

What Am I Really Getting For This Price?

Is It Time to Change How You Charge?

Let’s Celebrate & Give Thanks, to You & Your Clients

Can You Say “Sorry” Too Much? – Part II

Can You Say “Sorry” Too Much? – Part I

When to (& When Not to) Surprise Your Clients

Client Upset About An Employee’s Mistake? – Here’s How to Handle It, Part II

Who Comes First, the Client or the Employee?

Share Your Opinions with Careful Caution

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